Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to ZenStride. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to ZenStride.

ZenStride operates this online store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (collectively, the “Services”).

ZenStride is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced or incorporated herein (collectively, the “Terms”), describe your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully before using our website or placing an order. They contain important information regarding your legal rights, including warranty disclaimers, limitations of liability, and other conditions that may affect your use of the Services.

By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [INSERT PRIVACY POLICY LINK]. If you do not agree with these Terms or our Privacy Policy, please do not access or use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence. If you permit a minor dependent to use the Services, you are responsible for ensuring that such use complies with applicable laws and these Terms.

To use certain features of the Services, including browsing our online store or purchasing products, you may be required to provide information such as your name, email address, billing information, payment information, and shipping address.

You represent and warrant that all information you provide to us is accurate, current, complete, and that you have the necessary rights and authority to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or otherwise provide your account to another person without our prior written consent.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed through our Services are accurate and up to date.

However, colors, dimensions, textures, and the appearance of products may vary depending on your device, display settings, lighting conditions, and other factors.

We do not guarantee that the appearance, quality, color, or other characteristics of any product purchased through our Services will exactly match the images or descriptions displayed on your device.

Product descriptions, specifications, prices, availability, and other information may be changed or updated at any time without prior notice.

We reserve the right to discontinue any product at any time and to limit the quantities of products available for purchase to any person, geographic region, or jurisdiction, where permitted by applicable law.

SECTION 3 — ORDERS

When you place an order through our Services, you are submitting an offer to purchase the products in your order.

ZenStride reserves the right to accept or decline any order at our discretion and to cancel or limit quantities ordered, subject to applicable law.

Your order is not considered accepted until we have confirmed its acceptance. We must receive and successfully process your payment before an order can be accepted.

Please carefully review your order before submitting it. Once an order has been accepted, we may not be able to accommodate cancellation requests.

If we decline, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, telephone number, or other contact information provided when the order was placed.

Returns and exchanges are governed exclusively by our Refund Policy [INSERT REFUND POLICY LINK].

You represent and warrant that products purchased from ZenStride are intended for personal or household use and are not being purchased for unauthorized commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without prior notice.

The price charged for a product will generally be the price displayed at the time your order is submitted and will be reflected in your order confirmation.

Unless otherwise stated, displayed prices may not include applicable taxes, shipping charges, handling fees, customs duties, or import charges.

Prices available through our online store may differ from prices offered by third-party retailers, marketplaces, or other sales channels.

From time to time, we may offer promotions or discounts that are subject to additional terms and conditions. If there is a conflict between the terms of a specific promotion and these Terms, the promotion-specific terms will control with respect to that promotion.

You agree to provide accurate, current, and complete billing, payment, shipping, and account information for all purchases made through our Services.

You agree to promptly update your information, including your email address, payment information, billing information, and expiration dates, so that we can process your transactions and contact you when necessary.

By providing payment information, you represent and warrant that:

  1. The payment information you provide is accurate and complete;

  2. You are authorized to use the payment method provided;

  3. Charges submitted through your payment method will be honored by your payment provider; and

  4. You agree to pay all applicable charges at the prices displayed at the time of purchase, including applicable shipping charges, taxes, duties, and other fees.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times provided through our Services are estimates only and are not guaranteed unless expressly stated otherwise.

ZenStride is not responsible for shipping or delivery delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, natural disasters, labor disruptions, transportation interruptions, or other unforeseen events.

Once an order has been transferred to the shipping carrier, responsibility for delays caused by the carrier generally rests with the carrier.

Where permitted by applicable law, risk of loss or damage may pass to you upon delivery of the products to the shipping carrier.

SECTION 6 — INTELLECTUAL PROPERTY

The Services and their contents, including but not limited to trademarks, logos, brand names, text, product descriptions, images, graphics, photographs, reviews, videos, audio, designs, layouts, and the selection and arrangement of such materials, are owned by ZenStride, its affiliates, licensors, or other respective owners and are protected by applicable intellectual property laws.

These Terms grant you a limited right to access and use the Services for your personal, non-commercial purposes.

Except as expressly permitted by these Terms or applicable law, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, or otherwise exploit any content from our Services without our prior written permission.

Nothing in these Terms grants you any license or other right to use any patent, trademark, copyright, design, or other intellectual property belonging to ZenStride, Shopify, or any third party, except as expressly provided herein.

ZenStride's names, logos, product names, service names, designs, slogans, and related branding are trademarks of ZenStride, its affiliates, or its licensors.

Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify.

All other trademarks, names, logos, and branding appearing on the Services belong to their respective owners.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services as part of our Services.

These third-party tools may be provided by independent providers, and we may not monitor, control, or have input into their operation.

You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis, without warranties or representations of any kind, except where required by applicable law.

Your use of third-party tools is at your own risk and discretion. You should review and understand the terms and policies of the applicable third-party provider before using any such tools.

We may introduce new features, tools, services, or resources through our Services from time to time. Any new features will also be subject to these Terms unless otherwise stated.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links, embedded content, or other functionality provided by third parties.

We do not control and are not responsible for the content, accuracy, availability, security, or practices of third-party websites or services.

If you choose to access a third-party website or service through a link provided on our Services, you do so at your own risk.

We are not responsible for any loss, damage, or other consequences arising from your access to or use of third-party websites, products, services, resources, or content.

Before engaging in a transaction with a third party, you should review that third party's terms, privacy policies, and other applicable policies.

Questions, complaints, or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

ZenStride is powered by Shopify, which enables us to provide the Services to you.

However, purchases and sales made through our store are transactions directly between you and ZenStride.

Shopify is not responsible for the products or services sold by ZenStride or for any aspect of transactions between you and ZenStride, including claims relating to products purchased through our store, to the extent permitted by applicable law.

By using our Services, you acknowledge and agree that Shopify and its affiliates are not responsible for transactions between you and ZenStride.

SECTION 10 — PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy, which can be found here:

[INSERT PRIVACY POLICY LINK]

Certain information may also be collected or processed by Shopify in connection with hosting and operating our online store.

Shopify may collect and process information relating to your access to and use of our Services in order to provide, maintain, secure, and improve its services.

Information submitted through our Services may be transmitted to and processed by Shopify and other service providers, including providers located in countries outside your country of residence.

For additional information about how personal information is collected, used, shared, and protected, please review our Privacy Policy and Shopify's applicable privacy policies.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, comments, proposals, plans, or other content to us (collectively, “Feedback”), you grant ZenStride a perpetual, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback in any medium for lawful purposes, including commercial purposes.

This license allows us to use Feedback to operate, provide, evaluate, improve, develop, and promote our Services.

You represent and warrant that:

  1. You own or otherwise have all rights necessary to provide the Feedback;

  2. You have disclosed any compensation, incentives, or other benefits received in connection with your Feedback; and

  3. Your Feedback complies with these Terms and applicable law.

We are not obligated to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback.

We reserve the right, but are not obligated, to monitor, edit, restrict, or remove Feedback that we reasonably believe violates these Terms, applicable law, or the rights of another person.

You agree that your Feedback will not violate the rights of any third party, including intellectual property, privacy, publicity, or other proprietary rights.

You also agree not to submit Feedback that is unlawful, defamatory, abusive, threatening, obscene, fraudulent, misleading, or contains malicious software or other harmful code.

You may not use a false email address, impersonate another person or entity, or otherwise misrepresent the origin of your Feedback.

You are solely responsible for the Feedback you submit and its accuracy.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, modify content, or cancel orders if information is inaccurate, including after an order has been submitted, where permitted by applicable law.

We are not obligated to update, modify, or clarify information on the Services unless required by law.

SECTION 13 — PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use or access the Services:

  1. For any unlawful, fraudulent, malicious, or unauthorized purpose;

  2. To violate any applicable international, federal, state, provincial, or local law or regulation;

  3. To infringe or violate our intellectual property rights or the rights of others;

  4. To harass, abuse, threaten, intimidate, defame, or harm any person;

  5. To submit false, misleading, or fraudulent information;

  6. To transmit or distribute unauthorized advertising, spam, or other unsolicited communications;

  7. To impersonate another person or entity;

  8. To interfere with another person's use or enjoyment of the Services; or

  9. In any manner that could harm ZenStride, Shopify, our customers, or third parties.

You further agree not to:

  • Upload or transmit viruses, malware, or other malicious code;

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without authorization;

  • Collect or track the personal information of other users without authorization;

  • Engage in phishing, pharming, spam, or other deceptive practices;

  • Use automated systems, bots, spiders, scrapers, data-extraction tools, or similar technologies to access or collect information from the Services without our authorization;

  • Use AI agents or other automated systems to access or interact with the Services in a manner that violates these Terms or our applicable technical restrictions;

  • Attempt to bypass security, authentication, access controls, robot exclusion instructions, or other measures used to protect the Services; or

  • Interfere with or disrupt the operation or security of the Services.

We reserve the right to suspend or terminate access to the Services where we reasonably believe that you have violated these Terms or applicable law.

SECTION 14 — AGENTS

14.1 Agent Terms

This section applies if you use, enable, deploy, or otherwise cause an automated or semi-automated “Agent” to access, use, or interact with our Services.

An “Agent” means software or a service capable of taking autonomous or semi-autonomous actions on behalf of, or at the instruction of, a person or entity without direct human supervision for each individual action.

14.2 Agent Identification

An Agent may not access, use, or interact with our Services unless it identifies itself appropriately and complies with these Terms and any applicable technical requirements.

An Agent must not access or interact with our Services if we have expressly requested that the Agent stop or refrain from accessing our Services.

14.3 Technical Restrictions

We may limit or restrict, including through technical measures, whether and how Agents may access, use, or interact with our Services.

14.4 Agent Requirements

Agents must:

  1. Identify themselves as Agents in applicable HTTP/HTTPS requests and, where technically required, identify the Agent using an appropriate user-agent string;

  2. Not conceal or misrepresent automated access by mimicking human behavior for the purpose of bypassing restrictions;

  3. Not circumvent CAPTCHAs or other security measures designed to distinguish automated access from human users;

  4. Respond truthfully when asked whether an interaction is being performed by a human or an automated system; and

  5. Not circumvent or otherwise avoid measures designed to block, limit, modify, or control Agent access to the Services.

SECTION 15 — TERMINATION

We may suspend or terminate your access to the Services, or any portion of them, where permitted by applicable law, including if we reasonably believe you have violated these Terms.

You remain responsible for all amounts owed to us up to and including the effective date of termination.

The provisions that by their nature should survive termination will continue to apply, including provisions relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy, and other applicable provisions.

SECTION 16 — DISCLAIMER OF WARRANTIES

The information provided through the Services is made available for general informational purposes.

To the fullest extent permitted by applicable law, we do not guarantee that information available through the Services is accurate, complete, current, or suitable for any particular purpose.

Your reliance on information provided through the Services is at your own risk.

EXCEPT WHERE EXPRESSLY STATED OTHERWISE OR WHERE REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

NOT ALL JURISDICTIONS ALLOW LIMITATIONS OR EXCLUSIONS OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZENSTRIDE, ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, SAVINGS, DATA, BUSINESS OPPORTUNITIES, OR REPLACEMENT COSTS ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 18 — INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless ZenStride, Shopify, their affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from and against claims, losses, damages, liabilities, costs, and reasonable attorneys' fees arising from or related to:

  1. Your breach of these Terms or any policy incorporated into them;

  2. Your violation of applicable law or the rights of another person; or

  3. Your misuse of or unauthorized access to the Services.

We will provide reasonable notice of any indemnifiable claim, unless failure to provide prompt notice does not materially prejudice your ability to defend the claim.

We may participate in or control the defense and settlement of any claim for which you are responsible. You agree to reasonably cooperate with us in defending such claims.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the unenforceable portion will be treated as severed from these Terms.

The remaining provisions will remain in full force and effect.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Refund Policy, and any other policies or operating rules posted on our website, constitute the entire agreement between you and ZenStride concerning your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals concerning the same subject matter.

If any ambiguity arises in interpreting these Terms, it will not automatically be interpreted against the party responsible for drafting the provision.

SECTION 21 — ASSIGNMENT

You may not transfer, delegate, or assign these Terms or any rights or obligations under them without our prior written consent.

Any attempted assignment in violation of this provision may be considered void to the extent permitted by applicable law.

We may assign, transfer, or delegate these Terms or any of our rights and obligations without your consent where permitted by applicable law.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreements through which we provide Services to you will be governed by and interpreted in accordance with the laws applicable in the jurisdiction where ZenStride is headquartered, without regard to conflict-of-law principles.

You and ZenStride agree to submit to the applicable courts located in that jurisdiction, subject to any mandatory rights or protections provided to consumers under applicable law.

SECTION 23 — HEADINGS

The headings used throughout these Terms are provided for convenience only and do not limit, modify, or otherwise affect the interpretation of any provision.

SECTION 24 — CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting revised Terms on our website.

It is your responsibility to review these Terms periodically for changes.

Where required by applicable law, we will provide notice of material changes and specify when those changes become effective.

Your continued use of or access to the Services after revised Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us using the information below.

ZenStride

Email: roelmartinez541@gmail.com
Address: 32 Greenwood St, New Britain, Connecticut, United States
Phone: +1 203-571-7474

Last Updated: September 20, 2026