Shipping Policy

Thank you for shopping with us! We're committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

• Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 5–12 business days

Please note that these are estimated delivery times and may be affected by customs processing, weather conditions, carrier delays, or high shipping volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any available free shipping promotions will be displayed during checkout.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email (where available) so you can monitor your package's progress.

Delayed or Lost Orders

While we work with trusted shipping partners, occasional delays may occur. If your order has not arrived within the estimated delivery timeframe, please contact us and we'll be happy to investigate.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or our shipping policy, please email roelmartinez541@gmail.com or contact our customer support. We're always happy to help!